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Forum Posts

Virgin TV forum closure

Hi, Over the past year we've refined our TV offering and removed any older legacy boxes. As a result, our TV platform is now fully covered in the forum by the specific boards for Virgin TV 360, Virgin TV V6, the Virgin Media TiVo® service and TV on t...

Kev_B by Community Manager (Retired)
  • 2862 Views
  • 0 replies
  • 2 kudos

remote control control for visually impaired people

Hi,My parents (age 86yrs) have had a high definition white controller x 2 for several years, and we need to renew them. My mother is visually impaired.I have contacted customer services several times, (all staff are very nice) and they start off sayi...

Disney+ error code 2400

I have recently subscribed to Disney + via my bank. I am able t use it on my phone, laptop etc. When i come to use it on the tv, I have the app, but when I click on it the screen just goes blank and then returns a message "unable to open at this time...

Mogat25 by Just joined
  • 272 Views
  • 1 replies
  • 0 kudos

Flickering tv

I have changed HDMI cable and gone through all settings but still my tv is flickering with box.Any suggestions would be greatly appreciated!

TV Guide

My TV channel grid is blank with no programs listed.  On Demand is working.  How do I recover my TV Guide please ? 

Terri33 by Joining in
  • 477 Views
  • 1 replies
  • 0 kudos

Sound distortion itv

Both itv channels are distorting badly on both boxes.. anyone else?

fizz by Superfast
  • 2369 Views
  • 2 replies
  • 0 kudos

Virgin TV forum closure

Hi, Over the past year we've refined our TV offering and removed any older legacy boxes. As a result, our TV platform is now fully covered in the forum by the specific boards for Virgin TV 360, Virgin TV V6, the Virgin Media TiVo® service and TV on t...

Kev_B by Community Manager (Retired)
  • 2862 Views
  • 0 replies
  • 2 kudos