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Jenjen1518
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YouTube not working

Hi, 

YouTube channel is not working when accessed via channel 198 or via apps and games option on the home menu. It just display a spinning wheel. I've tried turning the virgin media box off and have tried the basic trouble shooting tips I've seen posted on similar posts on here but it is still not working. Please can someone advise what I can do to get this working again?

 

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Tom_F
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Re: YouTube not working

Hi Jenjen1518, thanks for getting in touch - sorry for the delay getting back to you.

 

I'm also sorry to hear you've had some problems with the YouTube app on your TV box. Looking into this today I can see that there's a known area issue with On Demand & Apps - that's currently estimated to be resolved later on today.

If you continue to experience problems beyond that point please feel free to get back to us so we can check for an update or take further action if needed.

 

Tom

 

 

 

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