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Message 21 of 72
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Re: Wrong Local News

Hi there Tedge, 

 

Firstly I'd like to welcome you to the forums and say that I am sorry to hear that the regional settings for your News is not how you'd like. 

 

On a cable network, the regional variations depend on the main loop of cable you are connected to. Unlike other providers it's not based on your post code. 

 

I've double checked and can see that the loop of cable that serves your area is from Watford, so this is the reason why your regional settings are as they are. You may find a different region on Channel 858. 

 

Apologies again 

 

Huw


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Tedge
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Message 22 of 72
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Re: Wrong Local News

Hi Huw

 

Thanks for you reply, unfortunately I do not have channel 858!

I do find it strange that there is not a central hub feed or inter-connections, as it is just a digital signal i would of thought it is only a matter of routing the signal.

 

Anyway, thanks

 

Tedge 

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Tedge
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Message 23 of 72
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Re: Wrong Local News

So, that is it.......?

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Superuser
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Message 24 of 72
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Re: Wrong Local News

Yep, I'm afraid that is it. There is no specialised routing. Everything is controlled at local headend level. Huw has, I think got it wrong in that you will have an alternate ITV region (Anglia) on channel 870 (a legacy feed from Luton), but not BBC East. Aylesbury's network is connected to the old "Jones cable" headend down in Watford, where only the London channels are available

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Olliepop22
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Message 25 of 72
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Re: Wrong Local News

I live near Middlesbrough and get London news on 604 and 601 and 101 I never get my local news
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Superuser
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Message 26 of 72
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Re: Wrong Local News

You will only get your local news on Channel 101. The BBC News channel (601 & 604) is not a regional service, so during the Breakfast programme the London region is broadcast to fill the gap occupied by the local news inserts that cannot be shown.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Olliepop22
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Message 27 of 72
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Re: Wrong Local News

so why am I getting london news on 101? like I stated in my original question

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Superuser
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Message 28 of 72
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Re: Wrong Local News

If you are getting London on 101 & 103 then the box is not updating the network ID table, & it needs looking at. Give faults a ring & they can check this for you.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Message 29 of 72
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Re: Wrong Local News

Hi there Olliepop22, 

 

I'm really sorry to hear that you're still getting this issue. I've just sent some signals to update the Network ID for your set top box. 

 

This may take up top 24 hours to complete, but will normally be quicker. 

 

If after 24 hours of my post you're still getting the incorrect region, please restart the set top box, and let me know how it goes. 

 

Cheers and apologies again 

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Message 30 of 72
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Re: Wrong Local News

Hi there Olliepop22, 

 

Just checking with you to see if all is good with your regional channel now. 

 

Let me know. 

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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