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stuxter
Joining in
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Why cant I get through to disconnections

I held for 44:21

Appalling

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praxis
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Re: Why cant I get through to disconnections


@stuxter wrote:

I held for 44:21

Appalling


I assume you mean retentions to cancel your account ? If you have a VM landline call 150 they open at 8am and that is the best time to call or as soon as you can after that time. Your choosing options (1 1 4 5)

i have called them at that time and have spoken to someone almost straight away if you leave it till later in the day that is when you will join the line of people waiting to be spoken to.

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