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Cristo31
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What’s the point

I’ve upgraded online and got a date to pick up my package but when I track the website says I’ve got no order 

last night I couldn’t even get channel 4 more and the fastest WiFi only when it works

think I will go back to sky

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Forum Team (Retired) Craig_D
Forum Team (Retired)
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Re: What’s the point

Hi Cristo31

 

I'm very sorry for the problems you've been experiencing with your upgrade recently. 

 

If you're still unsure, give our team a call on 150 from any Virgin line or 0345 454 1111 from any other so we can clear security and discuss this with your in detail. 

 

We'd love to hear how it goes

Craig


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