Hi, just a thought for Virgin. My mother who is 94 has recently had to upgrade her TV box. It is very complex for her as you can imagine. She is doing OK but quite a few menu options confuse her. For example she goes into MyShows but can end up in 'Suggestions'. She then tries to delete all the rubbish in there. Can Virgin not offer a way of tailoring the menu so you can turn off these menu options for older people? Have a menu that older people can use more easily. She also goes into MyShows but doesn't stay on ALL. Then she gets confused as why some of her recordings don't show. It would be nice if I could make ALL the only option. I know 94 is extreme but the menu options must be confusing for so many older people. Try and improve Virgin. + have an option to increase the size of the guide text - it is far too small.
Hi the only thing I can suggest is the next time you are visiting you can turn surrgestions off in the settings menu, go to Home then help and settings press OK then settings, recordings, surrgestions, and set to off, as for the other issues I am afraid you are at mercy of virgin.Regards Micky