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robmunford
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Virgin Media Store

Keeping get errors when using Virgin Media Store Error H0

I tried phoning Customer Service on 0800 027 0801 waited for 23 mins but no answer just music 

Rubbush Customer Service  

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Forum Team (Retired) John_GS
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Re: Virgin Media Store

Hi robmunford,

 

Thanks for your post and welcome to the community. 

Sorry about the Store issues. We were aware of an issue last night but it should be fine now.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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robmunford
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Re: Virgin Media Store

Hi

But this keeps happening and why did no one from Virgin Media answer the phone even when you advertise and promote a number to call with any service issues ??

Regards,

Robert

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Forum Team
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Re: Virgin Media Store

My apologies you had no answer when contacting the that number. It could have been that the agents were taking other calls. 

 

Sadly we wouldn't be able to provide the exact reason. 

 

^Martin

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