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Sland
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VM Channel Listings a Joke

https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guide

Still showing out of date channel listings.  Many channels now HD only (a good thing) but the guide is outdated and there was no communication (as bloody usual) from VM about the change!

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Message 2 of 6
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Re: VM Channel Listings a Joke

Hi Sland,

 

Thanks for your post and letting us know about this, I'll make sure this is fedback to the correct team.

 

Thanks,

 

Melissa 

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Sland
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Message 3 of 6
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Re: VM Channel Listings a Joke

Thanks Melissa.

Could you ask them how long it should take to update a PDF, I could have done it in about 5 minutes, this is a joke!

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Re: VM Channel Listings a Joke

Hi Sland,

 

We're still awaiting an update on this.

 

Apologies for any inconvenience this has caused you

 

David_Bn

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Sland
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Message 5 of 6
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Re: VM Channel Listings a Joke

Almost July and still no update, somebody needs a kick in the ass!

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Message 6 of 6
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Re: VM Channel Listings a Joke

Hi Sland,

 

I do apologise for any inconvenience this may have caused.

 

I have fed this back to our TV specialists once more to get this updated. In the meantime, our TV Guide on the set-top box itself will be accurate and up-to-date.

 

Thanks,

Rachael

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