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Jayz1424
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V6 box turns off and on randomly

Box turns off several times a day when watching TV and recordings, welcome message comes on then turns off again, does this several times before coming back on properly and staying on allowing us to continue watching TV, getting really annoying have ran test my end and no faults are found, 

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LittleMick73
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Re: V6 box turns off and on randomly

Hi try rebooting the box, turning it off at the mains and on again.Regards Micky
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Jayz1424
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Re: V6 box turns off and on randomly

Great thanks will give it a go when I get home.... Fingers crossed!

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Forum Team
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Re: V6 box turns off and on randomly

Hello Jayz1424,

Welcome to our community forum page. It's great to have you on board. 

I'm very sorry to hear that you're experiencing some issues with your box. 

How long has this been a problem for? 

Please can you also confirm which box model you have? 

Thanks, 

Dean C
 

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Jayz1424
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Message 5 of 6
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Re: V6 box turns off and on randomly

Hi, it's been going on a few weeks now, have tried resetting as some one suggested but still cutting out, we have the new one V6 only had it in march, 

Thanks

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Forum Team
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Re: V6 box turns off and on randomly

Thanks for the reply Jayz1424, 

I've sent you a private message so I can assist further with a resolution. 

Thanks, 

 

Dean C

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