Can anyone help please? 1 of my 2 V6 boxes has been off for over 30 days as I have been decorating my bedrooms. I have plugged it all back in but it keeps getting stuck at 33% when loading channel information and I am unable to get it working again. Thanks in advance
I seem to remember a similar thing happened when my upstairs box hadnt been used for ~ a month - I called it in and they said something about it getting deactivated if it doesnt connect to the network for that length of time. They sent a signal and all was well after a reboot. Not sure if yours is the same issue but worth calling it in.
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.