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tony15911171
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Upgrade to V6

I have recently installed new Tivo 6 and modem, the broadband is OK but my panasonic Viera TV constantly shuts down especially when using TV guide or switching to alternate source for input. from DVD or other TV channels. This worked perfectly well with the previous Tivo box .

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Superuser
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Re: Upgrade to V6

What is the model number of your TV?

Is it a 4K TV?

Have you updated its firmware to the latest level?

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tony15911171
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Re: Upgrade to V6

Ernie

Thanks it is a 2010 model not 4k I am trying to update firmware not been online for a while hence tardy reply

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Forum Team
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Re: Upgrade to V6

Hi tony15911171

 

Thanks for getting back to us about this and apologies again for the inconvenience you've experienced.

 

A long shot, but do you have another device or TV you can test this on? If not, I'd recommend contacting Panasonic to see if they are aware of this issue.

 

Take care

Craig


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