Is it right that it can take 24hr's for your TV to be activated???
There is currently an issue causing this:
Are existing customers experiencing the same issue or just new customers?
I believe the problem affects all box activations and perhaps even attempts to restart boxes.
We were aware of an issue affecting the activation of set-top boxes when they are installed/replaced. We worked as quickly as possible to resolve this issue and apologise to affected customers.
The issue should now be resolved - if you are still having issues, please reboot and this should help.
Katie - Forum Team
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