Will customers b compensated for lose of on demand and catch up service
Go to Answer
Under the current rules you can claim a refund of rental if an ENTIRE SERVICE fails (ie. TV, Broadband or Phone) for more than 24 hours continuously.
Partial service loss is not included.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile
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