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Wdawson1984
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Tv

Will customers b compensated for lose of on demand and catch up service

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Very Insightful Person
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Re: Tv

Under the current rules you can claim a refund of rental if an ENTIRE SERVICE fails (ie. TV, Broadband or Phone) for more than 24 hours continuously.

Partial service loss is not included.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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