Menu
Reply
Highlighted
  • 1
  • 0
  • 1
Irishpitbull01
Joining in
255 Views
Message 1 of 4
Flag for a moderator

Tv remote

How do I get my new tv remote to work mytv when the old one which is lost has been connected to my tv and I have tried to set up the new remote to co troll the tv but error PR4/5000 keeps coming up it is seriously annoying me 

  • 2
  • 1
  • 2
karlc_kcmusic
Joining in
227 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Tv remote

I've just joined VM and I'm having the same problem. Seems from a search on Google this has been happening since last year. Something to do with a faulty remote or TVs not being compatible with the VM remote. Either way it can't be any of them because me and you and others are getting this problem. So it must be a fault on VM's side. 

  • 166
  • 19
  • 51
Superuser
Superuser
206 Views
Message 3 of 4
Flag for a moderator
Helpful Answer

Re: Tv remote

You might need to pair the remote with your TV first before trying to programme it to control the volume functions etc.

Heres the link that tells you how to do this for the different TV boxes.

Troubleshooting Remote Issues

Good luck.

Kaz

Ex VM employee. Just here to help Smiley Happy
  • 2
  • 1
  • 2
karlc_kcmusic
Joining in
193 Views
Message 4 of 4
Flag for a moderator

Re: Tv remote

Thanks for the help Kaz, much appreciated :-) I've bookmarked it for later so I can read it when I'm sat down.