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hilarymoss
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Tv picture breaking up

My tv picture keeps breaking up. I have called but told signal is ok and to check cables. I have done this but still it is happening. 

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japitts
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Re: Tv picture breaking up

At the risk of sucking eggs, you need to call again and tell the agent what you've posted here. Put yourself in the position that you're paying for a service you're not getting, and that it's up to Virgin to rectify that.

The other common "fix" an agent will do is to reboot your box to alleviate the symptoms for a period of time, and put their call down as "fixed". If you've already done that, make sure they know it.

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hilarymoss
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Re: Tv picture breaking up

Thanks will do.
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