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Sopes72
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Tivo box replacement

I am trying to get a replacement TV box I have a very old additional Tivo box which has started making a lot of noise especially through the night. I have been going round in circles with the website, virgin media app, and call centre and have got nowhere. I am happy to carry out a self install just want to order the replacement box.

If anyone can help I would be very grateful or can point me in the right direction, it shouldn't be this hard surely??????

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japitts
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Re: Tivo box replacement

It's the same process as it always has been..

150 from a Virgin phone, or 0345 4541111 from any other phone. Choose the options for "I have a fault with my TV service"

Is it hard drive noise?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Sopes72
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Re: Tivo box replacement

Yes it sounds like hard drive noises I have tried the help desk and got know answer

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