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Tivo box rebooting

The last two days, for no apparent reason, the TiVo box has suddenly started to switch itself off and reboot.

This is happening about 5-6 times throughout the evening while we watch programmes on the various channels and/ or programmes we’ve taped.

its very frustrating,especially if we’re taping something.

The box has updated with new channel logos this week, so whether this has something to with the problem.

Look forward to any assistance.

cheers

Gary

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Re: Tivo box rebooting

Hi Gary, 

 

Thanks for your post and apologies for the delay in getting back to you; I'm sorry to hear about the issues you've been having with your set top box rebooting. 

 

If this is still on going could you check for any reported area issues listed here that could account for this. If there are no issues reported you can then sign in and run a further fault check. 

 

Let us know how it goes. 

 

Thanks

Lucy

Virgin Media Forum Team

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Re: Tivo box rebooting

Hello Lucy.

We had an engineer round to replace old connections and such.

So far it seems to have worked. The Tv stopped rebooting immediately, the interent had a few hiccups

but it seems OK today (Friday 22nd).

So for now all is good.

Cheers

 

Gary

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Re: Tivo box rebooting

Hi Gary

 

Thanks for taking the time to let us know about this, I'm really glad to hear that it's working as it shouldMan Happy

 

We'll be here should you need any assistance or support with your services moving forward.

 

Take care

Craig


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