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piggyhiggy
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Tivo box on 'starting up' mode for hours

My Samsung Tivo box has been on 'start up' for the past 7 hours. I have done the online test of the box, rung 150 for support who told me to unplug and take out the co-axial cable and then assured me that the problem was a software update which would take 3 hours to re-set the box. He was confident that this was the problem. Evidently he was wrong and there must be a fault with the box and a new one is required. I hope that there is someone from  Virgin media tech who might see this message and save me another lengthy phone call.

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Forum Team
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Re: Tivo box on 'starting up' mode for hours

Hello piggyhiggy

Thanks for your post 

Sorry to read about the issues you are having with your Box. 

Have you been able to get this sorted our now, or do you need any help still?

If you do please pop back on here

Regards 

Gareth_L Forums Team 

 

 

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