Our bedroom V6 box was causing major pixelation last night on Channel 4 around 9pm, this hasn't happened before with this box as far as i'm aware but was really frustrating, i find it very strange why this seems to be happening on Channel 4 between the times of 21:00 & 23:00.
What u have on your TV was very same as mine..I got the same on all 3 v6 boxes..I had to get my whole house rewired and it has stopped it just now ..fingers crossed..oh and my neighbour upstairs from me had nothing hers was perfect .
Hi Elnino9, how did you manage to get an engineer booked? What's the secret to get this done? I have been having the same problem for weeks now and I think that as it appears to be happening to many that Virgin should be paying out compensation!!
I usually just go on Live Chat if i have any issue's, you have to go through the stupid troubleshooting process of them thinking you don't know if your wires are tight, or HDMI is a problem and check with your VHS/DVD player if there is a issue, then checking Video Output then the amazing task of them saying reset your hub while in the middle of the Live Chat. After doing that and getting back on Live Chat, the last 2 times they have booked an engineer in for me.
I was compensated the first time round for £37 then today's chat told me i'd receive a further compensation after the next engineer visit on Monday for my loss of service.