on 28-03-2019 19:23
Hi to all,
im just watching BBC1 HD and there’s quite a lot of pixelation going but it’s been there for a while to be honest so is there anything I can do to remedy this issue?
I’m not having any issues with my VM broadband.
Thanks in advance for any advice.
Answered! Go to Answer
on 29-03-2019 22:45
on 29-03-2019 23:07
Add me to the list - pixelation on some HD channels. CR2 Croydon area
on 30-03-2019 01:58
Same has been happening here in the L21 area Liverpool.
on 30-03-2019 11:11
Things got worse for me no broadband or TV since 8pm yesterday. Watching old recordings got issues on bbc1 bbc2 itv1 c4 e4 ch5. Will be watching recorded films later, will report back.
@mackerbootle wrote:Same has been happening here in the L21 area Liverpool.
on 30-03-2019 11:36
got text saying engineer visit cancelled as V had identified network problem. Further text this morning saying issue has been fixed; we'll see this evening, when it seems to be worse.....
30-03-2019 14:14 - edited 30-03-2019 14:16
Occurring right now on 4 HD for Edinburgh v Munster. Switched to freeview cos it is so bad. And freeview is perfect Why am I paying for this?
I am recording on Tivo and freeview so I can demo this if engineer wants to have a look.
E11 2?? for reference.
on 30-03-2019 16:19
on 30-03-2019 16:47
Add me to the list - pixelation on some HD channels - Area 22 Dover
on 30-03-2019 16:55
Hi.Thanks for reaching out.
I can appreciate it can be frustrating, however the complaints team will certainly be in touch. You can click here: virg.in/compscop for the copy of our complaints handling process.
If there's anything else, let us know.
^Nina_S
on 30-03-2019 19:42
Add me to the list. Pixelation happening randomly.
PO4 area.