on 28-03-2019 19:23
Hi to all,
im just watching BBC1 HD and there’s quite a lot of pixelation going but it’s been there for a while to be honest so is there anything I can do to remedy this issue?
I’m not having any issues with my VM broadband.
Thanks in advance for any advice.
Answered! Go to Answer
on 28-03-2019 20:06
pixilation every evening. 2 engineers have been, no-one knows cause, other than a 'network problem'. Kit tested & no fault. Signal turned up from the street box. Losing patience with paying a LOT of money for a service we're not getting. I would like a full written report as to the proposed solution in order that I may consider whether to cancel or not...customer of 16 years not getting respect, & I must be able to get a better deal elsewhere.
on 28-03-2019 20:06
Having problems with my picture. It is constantly freezing, going blocky and sometimes goes green on part of the screen. Happens on all channels. I’ve replaced the hdmi lead. No luck. Rebooted the box. No luck. Any advice or help appreciated.
Thanks.
on 28-03-2019 20:13
My tv keeps pixelating on HD channels,
Could you please check the system and or the area around my home,
on 28-03-2019 20:18
on 28-03-2019 20:26
complaint number COM 103291469 ( 103 million complaints? !! )
I expect a call well within the stated 72 hour response time
on 28-03-2019 20:27
on 28-03-2019 20:31
My V6 keeps pixelating on HD channels. I have tried various hdmi leads and it still keeps happening. I k ow ita not the TV as this started the other week on my old TV.
on 28-03-2019 20:36
V6 picture keeps breaking up and going blocky. Diagnostic screen shows lots of uncorrected errors across all tuners. Any ideas how to fix this? Thanks.
on 28-03-2019 20:42
Yes, phone Virgin Media and get them to send someone to correct your signal levels - 150 from your Virgin Media landline or 0345 454 1111.
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on 28-03-2019 20:43
Hi, seems very poor tonight. Any ideas why this could be? Wondering about settings, will phone Virgin tomorrow. Keeps pixelating mainly at the lower half of the screen.