on 28-03-2019 19:23
Hi to all,
im just watching BBC1 HD and there’s quite a lot of pixelation going but it’s been there for a while to be honest so is there anything I can do to remedy this issue?
I’m not having any issues with my VM broadband.
Thanks in advance for any advice.
Answered! Go to Answer
29-03-2019 10:26 - edited 29-03-2019 10:27
Good morning,
As you can see we've been receiving reports of pixelation of TV channels over the last 24 hours which we've escalated to our TV Operations team.
The team have asked that you let us know the following to help with their investigations:
Thanks,
Michael_JK
Community Moderator
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 27-03-2019 19:02
We are experiencing pixelation on our HD channels again. I have called technical team twice now this week and getting the run around. This is the 3rd time that I've contacted VM about this issue and not getting anywhere. Is there anyone monitoring this site that can please get this sorted. At the moment we are not getting the service we are paying for an am very unhappy.
on 27-03-2019 19:09
28-03-2019 17:30 - edited 28-03-2019 17:31
Seems I have the same issue as lots of others on here with random pixallation on all channels with the V6 box, tried to get through on the phone to report, waste of time so thought I'd try my luck on here has anyone managed to get this problem sorted?..
on 28-03-2019 18:46
pixelization again on numerous channels and audio out of sync on some. tried doing the tests but it says no faults found even when the fault happened during the test
on 28-03-2019 19:13
We’ve been getting this for a few days too. Anyone got any answers?
on 28-03-2019 19:28
I have been getting the same (SM2 area) and it seems to be getting worse this evening
on 28-03-2019 19:30
We have the same issue. Diagnostic found no problem. We are in MK45.
on 28-03-2019 19:36
Same problem area 26
on 28-03-2019 19:36
I am getting the same problem on bbc 1 hd and on itv hd not all the time only for a few seconds