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Terry-M
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Subtitles on sky movies

Sky Cinema on Sky TV actually have subtitles available as an option but the same Sky Cinema package on Virginmedia does not. Why?? Surely this is a very minor anomaly to fix? Having read the comments from users over many years on this subject I can only conclude that either you do not read these comments or you do read them and ignore them. Whichever one it is, it does show a complete lack of concern as regards customer satisfaction.

Terry-M

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Re: Subtitles on sky movies

Hi Terry-M,

 

Welcome to the community and apologies if you're currently unable to use subtitles.

 

Any program that has the S symbol when you press the 'info' button will have subtitles but at the moment this isn't available for every program/channel.

 

I have added a link here which gives more information regarding the subtitle feature and we'll hopefully have these available for all channels in the future.

 

Kind regards

 

 

Rose
Forum Team


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Terry-M
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Re: Subtitles on sky movies

All of the films that I have accessed do not have a subtitle option. The last one I viewed was a 2017 film called The Viceroy and this did not have subtitles available. Having an ambition to have subtitles available for all channels is laudable but having a finite timescale for that to happen would be appreciated.

Terry-M

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LittleMick73
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Re: Subtitles on sky movies

Hi Terry-M I have just checked The Viceroy on Sky Cinema and I am getting subtitles on my V6 box, you don't state which box you have, maybe that has a bearing on it. Regards Micky
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