Got an e-mail offer from virgin offering sky sd at £22 a month. Clicked on link,confirmed i wanted sign up for deal. Received email confirmation that my order was being processed. After five days no Sports channels, rang virgin,No idea about this deal. Can anyone confirm they received this offer and if it has been activated.
Yes, I received the email on 08.08.17 and rang them up the next day to take advantage of the offer. Channels were switched on before I'd even got off the phone. As a general rule of thumb, it's best to speak to Virgin on the phone when changing your services, as their online upgrades system is unreliable.
At this point, I would ring customer services (the 'thinking of leaving us' option) and tell them you were sent the email and you want the offer.