I appreciate that maybe how they return funds but I want to start that process.
So many companies these days hold funds until the refund is requested but I can no longer access virgin as I'm no longer a customer and I honestly don't have the patience to be on hold for hours. An email address or a link to enable me to make the request would be fantastic
At the moment cheque is the only way re refund credit balances on Virgin Media accounts. Should you have any issues with receiving this please don't hesitate to get back to us here so we can look into it further.