Hi, I have had this Tivo box since 2014. It was performing ok until a couple of months ago. Now when I watch recorded programmes pixelation comes up constantly. But the non-recorded TV is fine.
I would be grateful for some advice.
Pixelation on recordings but not on Live TV generally suggests the hard disk beginning to fail.
Phone up and report your fault for a likely engineer visit and replacement box.
Thanks for posting and welcome to the community.
Sorry for the delayed reply and for the TV box issues.
I'll pop you a quick PM so I can assist you further.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"