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Croftysue
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Picture breaking up on HD, normal TV and recordings

Why does the picture keep breaking up when watching live TV, HD TV and when watching recordings we have made. It doesn’t happen all the time but it is getting very frustrating. I’ve checked all the connections and they are fine.

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Forum Team (Retired) Craig_D
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Re: Picture breaking up on HD, normal TV and recordings

Hi Croftysue

 

Welcome to the Community, I'm very sorry for the problems you've been experiencing with your TV service recently. 

 

I've taken a look at this form our end and I'd like to arrange for an engineer to come and take a closer look, if you're available? 

 

I'll send you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Talk soon

Craig


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Croftysue
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Re: Picture breaking up on HD, normal TV and recordings

Craig I’m still waiting for your reply to my pm. Sue

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