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Terriepugh
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Over heating and powering off

Hi

my box is over heating , it’s too hot to touch , and it keeps turning itself off and after awhile goes Back to welcome page and the. Off again . 

Its in a well ventilated area ( the same place my sky box was for 17 years !) 

i turned it off from mains yesterday for over night , it cooled right down but is doing the same again this evening after only been on for an hour or two . 

 

I ran the system check , it’s says no issues but there clearly is ! 

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Cueball99
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Helpful Answer

Re: Over heating and powering off

Probably a faulty box. Mine is shut in a cabinet and never overheats.

The system check won't pick up this kind of fault, it just checks signal levels and that their systems ian communicate with the box and vice versa.

Best to call and report it.