Menu
Reply
  • 1
  • 0
  • 0
Ryan19811
Joining in
150 Views
Message 1 of 2
Flag for a moderator

On demand

Hi

Im having a lot of problems with my on demand keep failing. We recently upgraded to the big bundle and with HD channels, but ever since we keep having films buffering then stopping. The other night I was watching The Meg in HD and it kept buffering and then saying that the selection was unavailable. I did all the service checks and they were fine. This morning my son wanted to watch a batman cartoon, after 20 mins it stopped and said unavailable. This happens nearly every time and we even had to get rid of Netflix as this was totally unwatchable.

 

0 Kudos
Reply
  • 830
  • 41
  • 86
Forum Team
Forum Team
122 Views
Message 2 of 2
Flag for a moderator

Re: On demand

Hello Ryan, 

 

Welcome to our community forum page, it's great to have you on board. 

I'm very sorry to hear about the problems you have been experiencing with your On Demand services and I have sent you a private message so I can then take a closer look at your account. 

You can access your private messages by clicking on the purple envelope which is located at the top right hand side of your screen 🙂 

Regards, 

Dean C 

 

0 Kudos
Reply