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Snelbert
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On demand movies are poor quality and pixelated.

Every time we book a movie the quality is poor. It’s pixelated/ jerky picture and the sound is poor. All normal content including HD is fine.
The box has been restarted on many occasions and all cables are securely connected.

Any ideas?
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Forum Team (Retired) Josh_RW
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Re: On demand movies are poor quality and pixelated.

Hi Snelbert,

 

Thanks for posting!

 

I'm sorry to hear you're having trouble with On Demand.

 

I've run diagnostics on your equipment and everything is looking okay at the moment. Are you still experiencing pixelation with On Demand content?

 

Speak soon

 

Josh


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