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picnic_30
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Old VM box

Hi

I have noticed over the past few weeks that my V+HD box in my bedroom (which was moved from the lounge in 2012 when I had TiVo installed) is either constantly rebooting itself or switches itself off and I have to get someone to switch it off and on again at the wall.

Due to my disability, I find it difficult to contact customer services via the phone so I was wondering if one of the VM moderators could arrange for an engineer to come out and replace the box if it needs updating?

Thanks 

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Re: Old VM box

Hello picnic_30

 

I am sorry to hear you have this issue, I am going to send you a private message, If you can please reply we can look into this for you.

 

Thanks Joe_F

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picnic_30
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Re: Old VM box


@Joe_F wrote:

Hello picnic_30

 

I am sorry to hear you have this issue, I am going to send you a private message, If you can please reply we can look into this for you.

 

Thanks Joe_F


Thanks for sorting this out for me 

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