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Johnwebb73
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No on demand or catch up, error code v205, Node Discovery Failure

So it’s coming onto about 5 months now and counting that I’ve not been able to access on demand or catch up with the error code coming up as V205 (Node Discovery Failure). After multiple calls to Virgin and many an inspection by a technician the issue is still to be resolved! Anyone got any ideas?? I’ve asked them to change the hub and the v6 box but they still haven’t.

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Re: No on demand or catch up, error code v205, Node Discovery Failure

Sorry for the experience, John.

I understand five months of this will cause one to pull one's hair. We thank you for your patience.

If you wish to consult with the technical team about the error message and how this can be fixed, along with some advice on replacing the hub and box , we can do this via online chat.

Thank you.
Ning_Q

 

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Johnwebb73
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Re: No on demand or catch up, error code v205, Node Discovery Failure

Thank you for your response. i would appreciate consulting with the technical team

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Re: No on demand or catch up, error code v205, Node Discovery Failure

Hi Johnwebb73,

 

I'm going to pop you over a PM so I can take a closer look at this for you.

 

Keep your eyes our for the little purple envelope in the top right hand corner and get back to me when you can Smiley Happy

 

Kind regards, 

 

Alex_Rm

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