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Message 11 of 26
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Re: Moving home but virgin not supplying

What issue do you experience when you click on that link thenel?

Are you able to try the link in another web browser?

 

Thanks

Tom_S

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Roger_Gooner
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Message 12 of 26
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Re: Moving home but virgin not supplying

Not a link, just text in blue colour.

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Message 13 of 26
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Re: Moving home but virgin not supplying

If the link itself doesn't work you should be able to just copy and paste the shortlink into your address bar and go from there.

Does this link work for you?  https://www.virginmedia.com/postcode-checker/

 

Thanks

Tom_S

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thenel
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Message 14 of 26
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Re: Moving home but virgin not supplying

postcode checker? says on website i can get it, vm movers say i cant, cancellations say i can, webchat say i can, field engineer says we're not giving you it but all your neighbours can have it. nightmare. 

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Message 15 of 26
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Re: Moving home but virgin not supplying

Sadly if the Field Engineer have advised this is not available then it looks like we have no ability to get the property connected ^GT

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thenel
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Message 16 of 26
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Re: Moving home but virgin not supplying

I'd really like to know why? being sad doesn't really cut it. the cable is there, no 25 have it, no 27, no 30 no 28 but not me at 26. its literally a few feet away. 

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Message 17 of 26
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Re: Moving home but virgin not supplying

Hi thenel, 

Were you at the address when the Field Engineers attended? ^GT

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thenel
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Message 18 of 26
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Re: Moving home but virgin not supplying

no, I called vm and someone called me back next day. said my street was all cabled but not my house and wouldn't be. 

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thenel
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Message 19 of 26
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Re: Moving home but virgin not supplying

I've paid out thousands to vm over numerous years. got top bb, 2 v6 boxes, 1 tivo, top sports/cinema tv etc. I'm gutted, family is gutted. you'll laugh at this, can't even go to sky, no dish allowed! I've only ever had vm, dont even know where to go from here. suppose the library.......

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Roger_Gooner
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Message 20 of 26
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Re: Moving home but virgin not supplying

Isn't there a pavement Tee opposite the house through which a cable can be pulled?

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