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sarah21michelle
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Hay u app crashing constantly

Hi, the hayu app crashes constantly. I can’t get through one show without it freezing and then going back to the home screen. I’ve seen plenty of other threads about this too. I tried speaking to one of your chatbots but they just kept suggesting a reboot. Which I’ve done. A lot. There are no issues in my area, I’ve tested that too re: broadband and tv. All other apps working fine. The only solution I’ve seen so far is to switch to Sky... tempted at this point. Can you help fix this? 

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Re: Hay u app crashing constantly

Sorry to hear you're having issues with Hayu on your TV sarah21michelle. Our technical team needs to check over and book a technician if necessary to get the issue resolved and we can do this via online chat, if thats ok with you sarah21michelle?

 

Thanks

Steven_L

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