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sd006c3768
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Has or is HayU ending as a benefit?

I have received an email from HayU stating that my subscription has ended. This means I have lost access to HayU other than through my V6.

Is HayU being removed? Or is this a negotiating tactic by one or the other?

If it is being removed surely Virgin should be notifying customers first.

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sd006c3768
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Re: Has or is HayU ending as a benefit?

I email HayU and they told me I had to renew the subscription using code from the HayU app on the Virgin box.

This solution worked for me.

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Forum Team (Retired) Josh_RW
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Re: Has or is HayU ending as a benefit?

Hi sd006c3768,

 

Thanks for posting!

 

I'm glad to hear you've managed to sort this out. Pop back to the Community if you need anything else.

 

All the best

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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nicci905
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Re: Has or is HayU ending as a benefit?

Hello. How do I go about doing this via the app on Virgin.. mine canceled tonight and I can't work out how to reset it back up. Absolutely gutted I use it alot.

 

Thanks

 

Nicola 

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