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Davidmarshall1
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HD channels pixelating

My hd channels are pixelating. Sky sports and movies in the man but also other channels but strangely not bbc1 bbc 2 or itv

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LittleMick73
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Re: HD channels pixelating

Hi you have a signal level issue phone and go down the Tv faults route they can check the levels while you are on the line and if necessary arrange for an engineer to come to you and adjust the signal levels. Regards Micky 

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Forum Team (Retired) Kath_F
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Re: HD channels pixelating

Hi Davidmarshall1, 

Thanks for your post and apologies to hear you are having an issue with your TV Service. 

Checking the stats on the box, things look great in terms of signal levels. 

Are you finding this issue is with your V6 or TiVo?? 

Come back and let me know.

Thanks,

Kath_F
Forum Team



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fly
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Re: HD channels pixelating

I am also having this problem especially with 5HD and BT sport HD
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Davidmarshall1
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Re: HD channels pixelating

I took the advice of mick73 and it is now sorted

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Sonic63
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Re: HD channels pixelating

 

 

I’m having exactly the same issue. It seems to be some HD movie channels but not others, some sport channels and not others, also the TiVo box randomly reboots itself. I’ve had numerous engineers on site, an external re-pull through(last week),  internal re-wire (last night), change of box and HDMI cable, they’ve tested signal strength as well, all to no avail. 

 

This is has been ongoing for months now and I’m getting totally fed up with virgins inability to solve their issues, I am so close to cancelling my contract as they can’t provide the service I pay for.

 

what to do next?

 

sonic

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