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Error code 7403

I have error code 7403 all wires seem to be connected correctly and bill paid 

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Re: Error code 7403

Have you tried logging into your account to see if there is anything untoward showing ?

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Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Re: Error code 7403

Yeah I have logged in and cannot see anything 

 

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Re: Error code 7403

Hi there @Penny89x 

 

Thank you for taking the time to reach out, 

 

You are able to check the error codes yourself here  

 

However, I have taken a look into this. Are you able try these few steps for me. 

  1. Check your connections - 

    You'll need to check that your TV box is connected correctly. Make sure the white cable coming out of your TV box is firmly connected. 

    If your TV box is connected to your hub make sure the white wire going into your hub is also tightly connected. Your hub should also be in the upright position.

  2. Reboot your TV box - You will need to reboot your TV box, to do this simply turn it off and on again as shown in the picture here. 

After you have followed these steps are you able to watch TV again? 

 

Kind Regards 

Zak_M

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Re: Error code 7403

Hi, my account has been suspended due to going past my credit limit. I have paid half my bill but still have the error code zipping around my tv screen. The remaining balance is below my credit limit. How do i get my TV back to normal.? 

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