I have a plain green screen with "the dvr has detected a serious problem" message. Can an engineer please get in contact?
The quickest way to get this reported is to call Virgin.
150 from a landline or 0345 4541111 from any other phone. You might wait a while to get through, but waiting on here for VM staff might take a few more days.
You could potentially have a replacement box delivered and installed in that time.
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