Hi. We do not have virgin media in my area (Gilesgate, Co Durham), does anyone know when it will be installed? I’ve read that they were planning it from the end of 2017 and said that around 19000 homes/businesses will benefit from their service by 2019 but does not state which area of Durham. I’m just looking forward to their broadband as ours is very poor through sky.
Thanks for your post and it's great to hear that you are looking at having Virgin Media installed.
As much as we would love to be able to install everybody, sometimes it's just not possible. There are some areas where some streets have been cabled and others haven't so your issue isn't as uncommon as you'd think.
We already have a full 2018 roll out planned as well as most of 2019 for new areas and New Builds too but we won't be doing any more in-filling now.
I can double check to see if your area is in the plans for this year although I'll need some information from you. I have sent you a private message. Just click on the little plum envelope at the top right hand side of the page to access your inbox.