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winnietheblue
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Channels Moved?

Anyone know why I'm suddenly getting BBC Wales and Welsh local news programmes on C101 when I live in the East Mdlands?  It is not happening to others local to me, Virgin's response is essentially 'Watch it on channel 861 instead"  Just not good enough from them!!  Perhaps some sensible people on here can help.

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Superuser
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Re: Channels Moved?

Your box is receiving the wrong area Network ID settings.

First thing to try is a reboot. If this doesn't fix it then force a connection to the server (Home> Help & Settings>Settings>Network>Connect to the Virgin Media service now). Put the box in standby for a few minutes & then turn on again.

If this still fails to fix then either call faults or wait here for around a week for a staff member to respond.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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