Good morning, the brown box outside of our property is broken and off the wall exposing the cables. How do we get this fixed please? I have tried calling 150 but none of the options appear to be relevant to the problem.....
Thanks Micky, but I tried that and just got automated instructions on how to re-start the virgin media box 😕
Welcome to the Community!
Really sorry to hear the Omni box has broken.
I'd like to arrange for someone to replace this for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
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