My old box stops working after about 10 minutes, how can I upgrade to a tivo
Phone Virgin Media on 150 from your Virgin Media landline or 0345 454 1111 to report your fault and they will take action to fix your problem or replace your box as appropriate.
Welcome to the community and thanks for posting.
I am sorry to hear that your current box isn't working as it should. I'd like to know more about what is happening so I can help, if you can let me know exactly what has happened I can have a look.
If you are looking to upgrade, then as Ernie_C has suggested, give our team a call.
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