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Shanny1
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Anyone in LS16 getting pixellations on there tv

Been having this problem for a few weeks. Spent an hour on two calls to virgin Media and got nowhere apart from ring back later if it continues. Which it is 

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Re: Anyone in LS16 getting pixellations on there tv

Hi Shanny1, 

 

Welcome to our forum pages, thank you for taking the time to post.   I'm sorry to hear that you're having pixellation problems with your TV service.  We at Virgin Media pride ourselves in providing a high level of customer service and I'm really sorry if we've fallen short of your expectations when you've contacted our team to resolve your issues.

 

Can I ask if your service has improved since you contacted us?  If it has not please can you expand on your issue?  Is the issue impacting all channels or specific channels and is it happening at all times of the day?

 

We look forward to hearing back from you.

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