on 13-09-2020 13:20
on 30-09-2020 18:06
Both the same TiVo
on 30-09-2020 18:22
Channel 4, ITV & My5 apps aren't available on the TiVo box.
TiVo users can access many of their programmes using Virgin's OD & CatchUp services instead.
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on 30-09-2020 22:30
Download the virginmedia app if u have a smart phone and status is at the bottom
on 01-10-2020 13:09
Hi all,
We've been advised by our support teams that F008403264 is still ongoing.
Details of the fault and estimated fix time can be found on our service status page
Regards,
Dean C
Community Moderation Team
on 01-10-2020 15:22
Although the forum says the problem has been fixed, it hasn't. Changing hdmi ports does nothing and neither does the 1080p idea. I can't understand how a fault can take so long to sort out. We are still being billed for a service we are not getting. Apparently according to the service status the problem should be rectified by 5PM today but we will see. Actually saying what has caused it in the first place would have been better from virgin.
on 01-10-2020 16:32
Doesn’t work
on 01-10-2020 16:56
Afraid still a black screen here too... unacceptable. What IS the problem?
on 01-10-2020 20:37
This is getting a little a bit silly now,3 weeks and I am paying for this as part of my package and company this size can not fix a problem. Every day this is getting fixed by tommorrow and every person I talked to says its a next day.This is awfull customer service and I will be returning back to sky.
on 01-10-2020 22:31
I have tried as said but still a black screen. The service status still shows the fix estimated 6.30pm tomorrow so then it is d-day lol
on 02-10-2020 14:11
Still not working