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All 4

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MinnaMurdoch
Joining in

on ‎13-09-2020 13:20

Why is the all 4 app not working anymore?

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104 REPLIES 104

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Dazza124
Dialled in
In response to Chardy51

on ‎29-09-2020 10:51

Hi Chardy51,

Have you checked your service status page. Mine states All4 app blank screen in my area and a fix is currently ongoing.

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Dazza124
Dialled in
In response to Dazza124

on ‎29-09-2020 10:57

"This issue has been raised under fault reference F008403264 and we hope to have a fix in place very soon."

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ModTeam
Moderator
Moderator
In response to Dazza124

on ‎29-09-2020 12:38

Hello all,

We're just checking in to see if this has now been resolved? If you're still having issues, please let us know.

Many thanks,
Community Moderators.
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MinnaMurdoch
Joining in
In response to ModTeam

on ‎29-09-2020 14:02

No,still not working

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Copsonc
Tuning in
In response to ModTeam

on ‎29-09-2020 15:32

Still a black screen .... ugh... what is the issue ? And why is it so hard to fix??

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Smaller
Joining in

on ‎30-09-2020 00:41

My Service status says now fix by 021020 6.30pm at last - hopefully

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Copsonc
Tuning in
In response to Smaller

on ‎30-09-2020 09:18

Where do you find service status for just the All4 app problem? Thanks 

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newapollo
Very Insightful Person
Very Insightful Person
In response to Copsonc

on ‎30-09-2020 11:57

Hi Copsonc,

The delay in the app problem might be area specific, however the same details are listed in my account.

Click on Check service status at the top of this page, or log into My Virgin Media, again at the top of this page, and click on Service Status.

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Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Wells62
On our wavelength
In response to newapollo

on ‎30-09-2020 17:17

Please answer this question 

i have 2 boxes one has the app the other doesn’t 

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japitts
Very Insightful Person
Very Insightful Person
In response to Wells62

on ‎30-09-2020 17:46

All-4, my5, ITV-Hub & Amazon Prime apps are all available on the V6 box and not the TiVo.

Sounds like you've got one V6 box and one TiVo

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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