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Domw71
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Adding kids channels

Hello, 

I just spoke to customer service over the phone to add the kids packages. He asked me what kind of channels do I want. 

I said I wanted channels like CN and Disney I just confirmed the purchase of the package. But for some reason it’s saying Disney is not available. I have to purchase another package? 

I told the customer service what I wanted he didn’t tell me anything about that? Just all them channels have been added? 

do I now need to order another package on top of this one?

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japitts
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Re: Adding kids channels

I've tried to find a link on the VM site specifically for the £5 kids bundle that you probably want, but I've gone round in circles several times without success.

If you run a dummy order on https://store.virginmedia.com/build-your-bundle (pick any serviced postcode), it's visible in there as a TV bolt-on.

£5 extra on all bundles and includes.. (copy & pasted)

Disney Channel, Disney Channel+1, Nickelodeon, Nickelodeon+1, Cartoon Network, Cartoon Network+1, Cartoonito, Boomerang, Boomerang+1, Zoomoo HD, Disney XD, Disney Junior, Nick Junior, Nicktoons, Nick Jr Too, Nick HD, Nick+1