Menu
Reply
  • 45
  • 0
  • 18
glevai
On our wavelength
741 Views
Message 1 of 11
Flag for a moderator

4K Eurosport

How do you get access to the 4K version of this channel, I’ve press the red button but can’t see where it’s in 4K, anyone got any pictures of it working?

  • 15.37K
  • 1.6K
  • 3.41K
Superuser
Superuser
728 Views
Message 2 of 11
Flag for a moderator

Re: 4K Eurosport

Do you have your V6 with 2160P set in the video settings?

Are you tuned to either channel 521 or 522 when you press the red button?

  • 45
  • 0
  • 18
glevai
On our wavelength
720 Views
Message 3 of 11
Flag for a moderator

Re: 4K Eurosport

Yes and yes

so not sure, are all the matches in 4K or only a few?

0 Kudos
Reply
  • 215
  • 18
  • 35
KeithLeonard
Superfast
708 Views
Message 4 of 11
Flag for a moderator

Re: 4K Eurosport

It's only those matches that are on the Centre Court that are Broadcast in 4K

  • 15.37K
  • 1.6K
  • 3.41K
Superuser
Superuser
706 Views
Message 5 of 11
Flag for a moderator

Re: 4K Eurosport

It’s only the games from Philippe Chatrier that are shown in 4K.

How is your V6 connected to your broadband and is the connection stable and fast?

What happens when you press the red button? It should swap directly to the PC match from whichever match you are watching.

  • 45
  • 0
  • 18
glevai
On our wavelength
700 Views
Message 6 of 11
Flag for a moderator

Re: 4K Eurosport

Yea it’s stable and fast.

it takes me to the Eurosport player app and just shows the top videos.

0 Kudos
Reply
  • 682
  • 47
  • 233
dante01
Rising star
671 Views
Message 7 of 11
Flag for a moderator

Re: 4K Eurosport


@glevai wrote:

How do you get access to the 4K version of this channel, I’ve press the red button but can’t see where it’s in 4K, anyone got any pictures of it working?


It looks as though you aren't alone. There's another report of this same issue here:

https://community.virginmedia.com/t5/Virgin-TV-V6/Eurosport-4K/td-p/3734934

0 Kudos
Reply
  • 2
  • 0
  • 0
PeteRob75
Joining in
533 Views
Message 8 of 11
Flag for a moderator

Re: 4K Eurosport

I get exactly the same - no option to watch in 4k - just taken to top eurosport videos - disappointing.

0 Kudos
Reply
  • 9.9K
  • 731
  • 2.04K
Superuser
Superuser
530 Views
Message 9 of 11
Flag for a moderator

Re: 4K Eurosport


@PeteRob75 wrote:

I get exactly the same - no option to watch in 4k - just taken to top eurosport videos - disappointing.


How old is your TV? I bet some older 4k models no longer meet the new standards 






0 Kudos
Reply
  • 14
  • 0
  • 0
AndrewM2
On our wavelength
480 Views
Message 10 of 11
Flag for a moderator

Re: 4K Eurosport

I have the same problem, no 4K. I have the LG OLED55B7V which I only bought in Jan 2018 so I can't believe that it doesn't have all the new formats available. In fact that's why I bought it over the equivalent Sony TV.

the V6 box clearly doesn't recognise it as a 4K TV

0 Kudos
Reply