Had virgin bundle installed end of july through Carphone Warehouse and advised would receive £100 Curry's voucher, which to date haven't received although I was advised it had been authorised. Do you know when I will receive the voucher?
Carphone Warehouse advised this was a Virgin Media offer, to encourage people to transfer to them, which is why I swopped. I spoke to one of your guys on 27th August (my installation was 25thJuly) who advised the voucher had been authorised but if I hadn't received it would be with me within the next 10 days, it would come via email so check my spam folders etc. No voucher was received so I phoned customer service on 26th September at 9.15am, they said they would look into it. I heard nothing so phoned again on 4th October at 4.14pm and was advised they were raising the voucher and to date I haven't received same. If I could have my voucher, it would be appreciated, else I have been miss sold my contract!