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stefscaz
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virgin v6 tv remote is not working for the v6

My v6 remote control has never worked properly at all and i have followed all suggestions on the forum, The red light lights up on the remote but no responcein the box.

I have never had issues like this with SKY and now i have to resort to using the mobile app remote to use my televison.

Please resolve immediatly

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Cueball99
Rising star
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Re: virgin v6 tv remote is not working for the v6

Phone 150 and ask for a new remote.

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Forum Team (Retired) Roxie_G
Forum Team (Retired)
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Re: virgin v6 tv remote is not working for the v6

Hello there,

 

Thanks for reaching out about your V6 TV controller. Since you've already done all the basic troubleshooting steps provided above and from the website, possibly the remote itself is at fault and may require replacement. How is the status of your controller so far since your last post? Let me know so we can further help.

 

Roxie_G

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