v6 box keeps rebooting

[joh76]

my v6 box keeps rebooting,is there a problem

[MOD EDIT: Subject title changed for clarity]

[Marti13 · Accepted solution]

Mine started to do this yesterday afternoon. It does seem to be more widespread than I thought. (Should I feel better that I'm not alone!)

[fizz]

Mods have put a pinned post. They know but no info on when. Shall I cancel  my engineer or wait

[newapollo]

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@fizz wrote:

Mods have put a pinned post. They know but no info on when. Shall I cancel  my engineer or wait

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Hi  @fizz 

Usually when it's a known fault all tech visits are automatically cancelled by the system

[fizz]

Ah I reported my one box rebooting when playing content on the other v6. Unaware of this issue. The rep bypassed the known fault...

[RobParker]

This was sending me crazy (and my wife who's trying to watch the England Ladies match increasingly angry!). At least we know it's not a permanent problem 🙂

[fizz]

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@RobParker wrote:

This was sending me crazy (and my wife who's trying to watch the England Ladies match increasingly angry!). At least we know it's not a permanent problem 🙂

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Well they only know about it...they have not said they would fix it.. eta for.the fix has passed at 845pm mpw.mpved to.12.55am on the 12th october

[cluster76]

My box has turned itself off a number of times today, interrupting recordings and live TV.

[Marti13]

Well. Its not rebooted for a while now (Yay!), but it now won't respond to the remote. It just flashes and beeps alot (Boo!).

[Marti13]

No. Spoke too soon!

[fizz]

Problem appears to be flagged as fixed. I'm in the office today so interested to know if therr are any issues so I know whether to cancel the engineer